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Job Ads vs. Job Descriptions: Understanding the Distinctions

We’ve seen a lot of confusion between Job Ads and Job Descriptions when working with our clients. Many times, when we review a Job Description, it looks more like a Job Ad. In the world of recruitment and human resources, Job Ads and Job Descriptions play two distinct yet interconnected roles. While Job Ads are crafted to entice potential candidates and attract them to apply for a position, Job Descriptions serve as internal documents, setting clear expectations for team members’ roles.

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A Guide to Mastering Productivity and Prioritization

In today’s fast-paced world, where demands constantly tug at our attention, mastering productivity and prioritization has become more crucial than ever. The ability to navigate through an ever-growing list of tasks efficiently can mean the difference between success and overwhelming chaos. Yet, despite the importance of these skills, many find themselves struggling to juggle competing priorities and deadlines. Struggling with productivity and prioritization isn’t your fault. The sad truth is that no one teaches you how to prioritize, how to juggle competing priorities, or how to be productive. Let’s take a look at some of the strategies to help streamline workflows, manage your to-do list and regain control of your time management.

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Mastering Revenue Attribution: A Strategy for Fair Technician Compensation

I was recently speaking to a group of IT business owners about team member onboarding at XChange Nexgen. A question regarding technician compensation arose as a tangent, and since I had the time, I addressed it. I was surprised that my answer became the central topic of conversation with many follow-up questions and pens writing furiously on notepads. I’m taking that as a sign that you may want to learn about my response, too.

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To Free or not to Free? The life-cycle of a sync tool's free tier

Gozynta got its start in the late 2000s, going through the trials, woes and growing pains that all small businesses do, specifically as an IT service provider starting as a break-fix shop and evolving into a full-fledged Managed Service Provider. As we grew, we pivoted to developing integrations to automate some of those tasks that take up so much time. We experienced, first-hand, the challenges and struggles that come with creating, managing, and growing your own company. At each step of the way, we asked ourselves,

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Lean Forecasting with Google Sheets

My first experience with Kanban was in 2012 or 2013 when, as manager of a 10-person sustaining engineering team, I needed to organize software delivery against internal SLAs. We were responsible for resolving Support issues escalated to Engineering. The time frames and priorities changed daily, if not hourly. Managing via Scrum with sprints was simply not adaptive enough. I found a great primer from Jesper Boeg on Kanban and over a month or so reinvented our development and release process around Kanban metrics. The turn around was dramatic and the team wonderfully successful.

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Personal Core Values

Heather and I recently had a conversation about "who are today's Fred Rogers and Bob Ross"? It seems that there aren't any such prominent role models today that seem to be so wholesome, caring, and just good (both on screen and off). As we probe this further we do find some other examples that perhaps fit the bill (Steve Irwin, Dolly Parton, and Betty White were all suggested). It doesn't take long before we question this person or that person, and we need to define some values on which we're going to determine who deserves to be on the list or not. After further reflection, I decided that this is a good exercise to explore our personal core values. With our company retreat coming up, knowing our personal core values will help us be prepared for updating our company core values.

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