List of Gozynta's Sub-processors

Sub processor	Description of Processing	Data Types / Information Processed	Headquarters Location	Client Facing Data Processing Agreement
HaloPSA	Email Support and Our Support Portal	If you engage in support for Gozynta's Subscription or Consulting Services or within the Gozynta Portal powered by HaloPSA, HaloPSA receives basic info related to your ticket and subscription (e.g., name, email, phone number, company, country, Client ID). If you include other personal data in your support tickets (e.g., screenshots of logs, attachments, etc.), this information would also be processed and stored in HaloPSA	2 Market Pl, Stowmarket, Suffolk, IP14 1DP, United Kingdom	https://halopsa.com/gdpr/
ConnectWise PSA	Company Name, Full names, Email addresses, Business address, Business domain, phone number	If you engage in support with Gozynta Eureka Consulting, within the ConnectWise PSA portal, ConnectWise PSA receives basic info related to your ticket and subscription (Company Name, Full names, Email addresses, Business address, Business domain, phone number). If you include other personal data in your support tickets (e.g., screenshots of logs, attachments, etc.), this information would also be processed and stored in ConnectWise	ConnectWise, LLC PO Box 172100 Tampa, FL 33672 United States of America	Data Processing Addendum Privacy Policy
FreshWorks	Email Support	If you engage in support with Gozynta Subscription Services or within the Freshdesk portal, Freshdesk receives basic info related to your ticket and subscription (e.g., name, email, phone number, company, Client ID, IP Address, Browser, Prior Knowledge Base articles viewed). If you include other personal data in your support tickets (e.g., screenshots of logs, attachments, etc.), this information would also be processed and stored in Freshdesk	2950 S. Delaware Street, Suite 201 San Mateo, CA 94403 United States of America	Data Processing Addendum
Chargebee	Payment Processing	Chargebee receives billing information, such as your name, credit card details, and address, if you pay for Gozynta services by credit card.	909 Rose Avenue, Suite 950, North Bethesda, MD 20852 United States of America	EU GDPR
Stripe	Payment Processing	Stripe receives billing information, such as your name, credit card details, and address, if you pay for The Eureka Community services by credit card.	354 Oyster Point Boulevard, South San Francisco, CA 94080 United States of America	Data Protection Agreement
MSPBots	Analytics and Monitoring	The information can contain Company Names, Full names, Email addresses. This data aids in tracking business metrics, KPIs, and Service Delivery execution	123 W Oak St Unit L Chicago, IL 60610 United States of America
Intuit	Subscription & Billing	Intuit receives billing information, such as your name, credit card details, and address, if you pay for Subscription services by credit card.	2700 Coast Ave Mountain View, California 94043 United States of America	QuickBooks Online Terms
ConnectBooster (Kaseya)	Subscription & Billing	ConnectBooster receives billing information, such as your name, credit card details, and address, if you pay for Consulting services by credit card and ACH.	3285 47th Street South Fargo, ND 58104 United States of America	Privacy Statement

Sub processor	Description of Processing	Data Types / Information Processed	Headquarters Location	Client Facing Data Processing Agreement
Sendgrid	Marketing - Gozynta	By opting into Marketing emails including Newsletters, we will store Names, email addresses, phone numbers for marketing purposes	1801 California Street Suite 500 Boulder, CO 80202 United States of America	Data Protection Addendum
Active Campaign	Marketing - The Eureka Community & Gozynta Eureka	By opting into Marketing emails including Newsletters, we will store Names, email addresses, phone numbers for marketing purposes. Sales inquiries will be stored and followed up on with information that includes information that you voluntarily provide us by completing any surveys or questionnaires prior to your initial consultation	1 N Dearborn St Fl 5 Chicago, Illinois, 60602 United States of America	Data Processing Agreement

Sub processor	Description of Processing	Data Types / Information Processed	Headquarters Location	Client Facing Data Processing Agreement
Google Cloud	Cloud Architecture for Mobius, Tixt, and Webroot	When you subscribe to any Mobius Plan, we will receive and store your ConnectWise company ID, private and public keys, QuickBooks Online login username and password, first name, last name and email address for each user. When you transfer invoices to QuickBooks Online, we will store the customer’s business name billing contact’s full name, billing contacts email address, Customer’s billing address, tax codes, invoice total, invoice details including all notes, GL accounts, and any additional information used to create invoices in QuickBooks online. When you transfer expenses, we store the member name and ID, expense amount, expense details, and any additional comments in the expenses. When you transfer in Purchase orders we store the vendor's full name and contact information, purchased items costs and name, and the purchase amount. We will transfer any additional vendor information that is entered into ConnectWise which may include their full business name, contact information including their name and email address. When you transfer Payments back to ConnectWise, we store the payment amount, payment link associated invoice number, and the company name. When you subscribe to Tixt, we will receive and store your ConnectWise company ID, private and public keys, as well as the first name, last name and email address for each user. Incoming and outgoing messages will store the company name, first name, last name, email address, phone number, incoming Tixt number, client phone numbers and full message bodies.	1600 Amphitheatre Parkway Mountain View, California, 94043 United States of America	Privacy/GDPR Support
Mongodb	Database for Payments and Branding	When you use Gozynta Payment service we store the following data for the sole purpose of providing services. Invoices: QuickBooks Online invoice ID, invoice number, bill to company, bill to emails, bill cc emails, invoice total, due date, balance_due, currency, bill to address, and the users company id. We retain the following company information to activate Gozynta Payments: name, payment gateway link, merchant private and public key as well as the company ID. For all payments made through Gozynta Payments, we retain the invoice ID, transaction ID, gateway name, masked credit card information, invoice amount, payment amount and balance, the currency of the payment, the transaction date, response message and any notes. When using Gozynta Payment's white label payment processing, we retain the following information required to provide white label payment processing: users company id, name, website, phone number, logo, mailing address, email address invoices are sent from, mail server settings and options, DKIMS id, domain ID, domain name, cname records, spf records, and sendgrids verification status	1633 Broadway 38th Floor New York, NY 10019 United States of America	Data Processing Agreement
Avien	Database for batches	When you subscribe to any Mobius Plan, we will receive and store your ConnectWise company ID, private and public keys, QuickBooks Online login username and password, first name, last name and email address for each user. When you transfer invoices to QuickBooks Online, we will store the customer’s business name billing contact’s full name, billing contacts email address, Customer’s billing address, tax codes, invoice total, invoice details including all notes, GL accounts, and any additional information used to create invoices in QuickBooks online. When you transfer expenses, we store the member name and ID, expense amount, expense details, and any additional comments in the expenses. When you transfer in Purchase orders we store the vendor's full name and contact information, purchased items costs and name, and the purchase amount. We will transfer any additional vendor information that is entered into ConnectWise which may include their full business name, contact information including their name and email address. When you transfer Payments back to ConnectWise, we store the payment amount, payment link associated invoice number, and the company name. When you subscribe to Tixt, we will receive and store your ConnectWise company ID, private and public keys, as well as the first name, last name and email address for each user. Incoming and outgoing messages will store the company name, first name, last name, email address, phone number, incoming Tixt number, client phone numbers and full message bodies.	22111 Three Notch Road Lexington Park, MD 20653 United States of America	Data Processing Agreement

Sub processor	Description of Processing	Data Types / Information Processed	Headquarters Location	Client Facing Data Processing Agreement
Twilio	SMS and MMS messaging	Messages sent to and from the registered Tixt number including the content of the messages will be stored and used to deliver messages to and from the registered phone number	101 Spear St FL 5 San Francisco, CA, 94105-1554 United States of America	Data Protection Addendum
Canny	Gather Feedback and feature requests	Full name and Email Address will be captured to obtain feature requests as well as feedback from you.	800 N King Street Suite 304 1121 Wilmington, DE 19801 United States of America	GDPR Compliance
Webroot	Transfer Client Name and Number of Licenses to mapped agreements	We will store your full name and email address for the purpose of granting access to the integration. We will use the mapped client names which may or may not reflect the Businesses legal entity for the sole purpose of importing licenses to ConnectWise	385 Interlocken Crescent. Suite 800. Broomfield, CO 80021 United States of America	Data Services Agreement

Sub processor	Description of Processing	Data Types / Information Processed	Headquarters Location	Client Facing Data Processing Agreement
Fellow.App	Meeting Agenda and outcomes	Information that you directly enter into Fellow (e.g. meeting notes, feedback, objectives, 1 on 1s) Information strictly necessary to provide our services (e.g. logs, authentication information, session cookies, etc) Information received from third parties about you (e.g. calendar events, data from integrations such as Slack or MS Teams, or any other integration that you connect) Information from your company (e.g. information pertaining to your workspace, such as reporting relationships, titles, email addresses, etc)	532 Montréal Rd #275, Ottawa, Ontario, K1P 5H1, Canada	Privacy Policy
Otter.Ai, Inc	Meeting Recap and Recording	Meetings are recorded and recaped with Otter.AI. This includes any screen shares and data seen when sharing your screen.	800 W El Camino Real, Suite 170, Mountain View, CA 94040 United States of America	Privacy Policy
SalesBuildr	Sales Quotes for Consulting Services	SalesBuildr receives the full business name, full address, phone number, primary contacts full name and email address to receive quotes for Consulting Services	Jan Den Haenstraat 10, 1055 WD, Amsterdam, Netherlands	Security Information
Zoom	Meeting Recap and Recording	Meetings are recorded and recaped with Zoom. This includes any screen shares and data seen when sharing your screen. Zoom Receives your Full Name and email address including any other invited users. Any additional information provided when sharing notes for the upcoming meeting is recorded and saved.	55 N Almaden Blvd 6th Floor San Jose, CA 95113 United States of America	Global DPA